FundVault Service & Support

Draycott is a service-driven organisation with experience and understanding of fund managers' and investors' needs. Therefore, while FundVault gives you the functionality and features to take control of distributing documents - easily and effectively we're also here to provide a full service to you and your investors.

Dedicated, knowledgeable support

Draycott provides live telephone and online support. Our support professionals spend 100% of their time working with alternative asset funds and understand the specifics of the business. Support is there for you and for your investors, anytime of the day or night.

Project Management

Every organisation is different, and we recognize that we need to meet your specific needs. Our project management team is aware of the latest issues and concerns in the private equity and hedge funds industries, and will appreciate how those apply to you. They will work with you to create an implementation plan that fits with how your organisation works, and makes you get the most out of FundVault.

Training

We will work alongside you to familiarize you with FundVault. Since FundVault is conceived from the start to serve the alternative asset community, we believe that you'll find it easy to use. We'll develop joint plans to introduce FundVault to your investors and to familiarize them with it too. Since there's no need for special hardware, software or any other infrastructure to use FundVault, all of this can be done within a matter of days.